Legal

Terms & Privacy

This page explains how Velk Studio LLC does business online. By using this site or placing an order, you agree to these terms.

Business information

This website is operated by Velk Studio LLC, a limited liability company filed in Ohio. The brand name "Velk Studio" refers to the same business.

For questions, email cris@velkstudio.com.

Orders and payment

Orders are placed through the custom builders or the open custom order form. Prices are listed in U.S. dollars. Payment is processed through Stripe. You do not need an account to check out, but you can create one optionally to see order history.

Custom pieces are made to order. I will confirm details and timeline by email if anything is unclear before printing.

Shipping and pickup

Shipping is a flat $10 per order within the United States and is free on orders of two or more custom cats. Pieces can also be picked up for free at a show I am attending. Pick a show during checkout and I will bring your order to that event.

Returns and refunds

Custom orders are made for you and cannot be resold. If something arrives damaged or does not match the agreed details, contact cris@velkstudio.com within 14 days of delivery with photos and a description. I will make it right with a replacement or refund when appropriate.

Intellectual property

Photos you upload for custom orders are used only to make your piece. I may ask permission before sharing customer photos on social media. Product designs, photos, and site content belong to Velk Studio LLC unless otherwise noted.

Privacy and data

I collect only what is needed to run the site and fulfill orders: name, email, shipping address, order details, and uploaded photos for custom work. Drop list signups collect email and optional name and phone number.

Your information is stored in our backend systems and is not sold or shared with third parties except as needed to process payments (Stripe) or ship orders. Optional account passwords are handled by the authentication provider.

You can ask to see, update, or delete your information by emailing cris@velkstudio.com.

Changes to these terms

These terms may be updated as the business grows. The date of the latest update will be noted here when changes are made.

Last updated: August 25, 2026.